Surebet247 Privacy Policy

In order to use our services, users must provide certain personal information. This data helps us to provide quality service, prevent fraud and comply with legal requirements.

What data we collect:

• Personal data. First name, last name, gender, date of birth, residential address, country, language, email, phone number;
• Banking information. Bank name, account number, account holder’s name;
• Account information. Login and password for logging in;
• Information from interactions. Records of phone calls, SMS, emails and social media messages. We record this data to monitor quality of service and regulatory compliance.

Players can edit, update and correct their personal data in their account settings or by contacting our support team.

We process players’ personal data for the following purposes:

• Registering and managing a player account;
• Compliance with legal and contractual obligations;
• Monitoring transactions to prevent fraud, money laundering and unfair betting;
• Carrying out risk and security assessments;
• Identifying signs of gambling addiction and providing appropriate support;
• Improving the quality of services and products provided;
• Processing cookie data to personalize the user experience;
• Carrying out marketing and advertising campaigns.

All these measures are aimed at improving Superbet247 and providing a fair platform for betting and casino games.

We do not share players’ personal data with third parties without their consent, except in the following cases:

• Required by law, court order or request by public authorities;
• Transferring data to regulators, financial institutions, law enforcement agencies and partners to fulfill contractual obligations;
• Providing information to service providers involved in enabling the platform;
• We ensure that partners and third-party organizations to whom data is shared are bound by strict confidentiality measures.

Here are the basic rights of Surebet247 users:

• Access to their data and get a copy of it;
• Correction and updating of information;
• Restriction of data processing in certain cases;
• Not to use data for marketing purposes;
• Prohibition of transferring data abroad without their consent;
• Receipt of data in machine-readable format;
• Withdrawal of consent to the processing of personal information;
• Receiving notification of a data breach within 48 hours of notifying regulators.

We take all possible measures to protect players’ personal data from unauthorized access, loss or leakage. Such measures include:

• Using modern encryption technologies;
• Restricting access to data to authorized employees only;
• Regular security checks and updates.

However, users should also take steps to protect their data, including:

• Using complex passwords and changing them regularly;
• Not sharing logins and passwords with third parties;
• Not saving passwords in the browser;
• Avoid using public Wi-Fi networks;
• Lock your device when not in use.

If players suspect that their account has been compromised, they should change their password immediately and contact our support team.

Players’ personal data is stored for as long as necessary to fulfill the purposes of processing and to comply with regulatory requirements. After the account is closed, the information is stored for a maximum of five years.

We use cookies to:

• Improving site performance and personalizing content;
• Optimize user experience;
• Analyzing visitor statistics and user behavior;
• Running marketing campaigns and retargeting.

You can control the cookie settings in your browser. However, disabling some cookies may limit the functionality of the site.

We use players’ personal data for personalized advertising by sending messages via email, SMS, social media and push notifications. Users can opt-out of advertising by unsubscribing through their account settings or by clicking the unsubscribe button in the email.

In some cases, we may transfer personal data abroad, subject to strict protection measures. The transfer is possible in the following cases:

• With the explicit consent of the user;
• To fulfill contractual obligations in the interest of the player;
• To protect the vital interests of the player;
• In the interest of public safety.

As part of legal processes and to protect the interests of the Company.
We guarantee that all transmitted data is protected in accordance with international security standards.

If you have any questions about our Privacy Policy, you may contact us:

• Email – [email protected];
• Online chat on the website.

We regularly review and update this Policy to comply with changes in the law and to better protect user data.